Contact Information
Last updated: August 20, 2026
We are here to help with any question about your pet, an order, or our products. Below is how to reach us.
Company details
Petbudd is the trade name of:
Veltrix Nova S.L.
NIF/CIF: B70998695
Carrer del Campmari 65, 08870 Sitges, Spain
info@petbudd.store
This is our registered company address for legal and identification purposes. It is not a returns address — please do not send products there. If a return is required, we will give you the correct return instructions first.
Response time
Our team reads every message and replies personally, typically within 24 hours to 2 business days.
Help Center
For quick answers about orders, shipping, and returns, visit our Help Center.
Order enquiries
For questions about an existing order, please include your order number. This helps us locate your details and respond faster.